Changing payment date

Sometimes a customer may request a trial extension. If you choose to grant this extension, here's how to change the payment date on their order.

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  1. First, open the Orders page in the TryOnify app in Shopify Admin. Filter for Pending orders and click the Order # of the order you wish to change the payment date for.


  2. Click "View Order".


  3. Click the 3 dot icon in the section labeled "Payment pending". Click "Edit payment terms".


  4. A popup to edit the payment date will appear. Change the date to your desired date and click "Save".

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TryOnify

© 2024 All rights reserved

TryOnify

© 2024 All rights reserved